A Pest Control Technician Reiterates What Steve Tvedten Has Been Saying For Years

I work in the pest control industry and have for five years and have witnessed serious violations and problems within the industry that will not clear up any time soon.

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Subject:    A Pest Control Technician Reiterates What I Have Been Saying For Years......
 Date:       Sat, 26 May 2001 16:02:23 -0400
From:        Stephen Tvedten <steve@getipm.com>
Organization:     Get Set Inc. (www.getipm.com)

To:     Paul Helliker <phelliker@cdpr.ca.gov>
          Director, State of California, Department of Pesticide Regulation 

cc:    Christine Whitman whitman.christine@epa.gov

Dear Mr. Helliker,  I thought you might like to read an e-mail we just received from a Pest Control technician:

I work in the pest control industry and have for five years and have witnessed serious violations and problems within the industry that will not clear up any time soon. I want  to change the direction and the techniques used in pest control to make it safer for clients, their children, pets, and myself. I am not alone within the industry in seeking these changes, however, a good-ole boy system is in place and the only route to change is not through external pressure and lawsuits, but from those within who have a conscience and a clear vision. Violations-Here are some examples:

EX 1: Within one week of hiring I was sent to do a flea and tick treatment. I had absolutely no idea how to perform such a service, but was told to spray the entire inside of the home with an organophosphorous insecticide including couches, La-Z-Boys, and areas where the pet slept or lay.

Ex 2: Was sent to do a termite job despite having no license to do such a treatment. Used a pesticide that was not labeled for termites, but was unaware that such use was a violation. The job was overseen by a technician who was fired from another company for incompetency and was also unlicensed for that type of service.

Ex 3: Observed a technician mixing liquid Diazinon for outdoor spraying; when I asked what rate he was using, he said he didn't know - he was just guessing how much should be needed and then treating the customers home with it.

Ex 4: Later discovered, once I was working for another company, that this technician was illiterate while were taking a license preparation course. When called upon to read a section pertaining to state law, he was unable to read the selection. This same person still passed the test despite being unable to read labels, do basic math, or even correctly identify insects and spiders. Something is rotten in Denmark without question.

Ex 5: When I followed the labeled directions for mixing liquid insecticides, I was told that I was using too much product. They suggested using a fraction of what the labeled requirements were, in effect, spraying with little more than water.

Ex 6: Witnessed a "salesperson" badger an elderly woman into a termite treatment despite the fact that she did not have termites. When she asked to see evidence of the termites, he changed tactics and told her that it would prevent her home from ever having termites, but that if she did not do the service, she would have termites within a short matter of time and that her home would be severely damaged. This is absolutely false, but being new, I was even suckered in.

Ex 7: Within a month I began to seriously question whether my health was at risk after having been drenched with liquid Diazinon due to faulty equipment used by this company. I began to sweat frequently, shake, have headaches, and was diagnosed as having a thyroid problem only weeks later. I was told it was all in my head, despite never having pesticide "paranoia".  I quit. I began to research insecticides and whether they were as "safe" as I had been led to believe. I began to make astounding discoveries such as the information regarding product "safety" which is little more than propaganda coming from the chemical manafacturers. I am fascinated by "bugs", so I knew that I would most likely end up in the industry again, despite my bad experiences with Company P.

The difference this time was that I was not only going to scout out the company that I would be working for, but, I would also be educated and aware of alternatives to pesticides, effects of pesticides related to the "inert" ingredients, and would not work for a company that used organophosphates. I eventually found the perfect place - the company did not use organophosphates, was run by a man with a masters in entomology, had a full time Ph, D. in entomology on staff, and even had a green, or pesticide free, service for those with MCS run by the staff entomologist and under his direct supervision. While here, I have learned so much about the fascinating world of insects, spiders, and mammals  that I could not even begin to share a fraction of that knowledge in an e-mail correspondence.

My advice to people seeking a pest control company is this: Get educated. There are many pest problems that can easily be handled safely by the homeowner themselves. However, there are situations that the homeowner is really not prepared to deal with, so this is where education is vitally important. Closely question the technician to gauge his/her level of knowledge and competency. If the technician is uncooperative or surly, resents answering questions, then simply dismiss them at the door and contract with another company.

DO NOT SIGN A CONTRACT WITH A COMPANY WITHOUT READING IT, OR KNOWING ALL OF THE DETAILS INVOLVED. This really gets many people into situations that they would just as soon avoid  if at all possible. Know what you are signing, and if there is anything that you do not understand, contact a manager or supervisor within the company to have it fully explained to you. Some companies have CYA (cover your ass) clauses disguised in small print legalese cleverly buried in the contracts that can become BYA's (bite you on the ass) should you ever have a problem or seek re-imbursment for shoddy services rendered.

Any technician who tries to assuage your concerns with the line "It's a safe chemical", is a red flag to go running in the other direction. We know for a fact that it is not safe. There is nothing safe about a class of products whose names terminate in the root "cide" - to kill. Avoid getting caught in the web of lies - there are some spiders lurking in this profession, and you, the consumer, are little more than flies in those instances. Once more, get educated.

Well Mr. Helliker,  Are you going to let the people get educated? Or will you continue to demand that the only "legal" way to "control" pest problems is by using/misusing your "registered" POISONS?  More and more people are beginning to realize that there is nothing "safe" about your "registered" POISONS?  I recently wrote that in order fo anyone to be able to kill the innocent, they first have to kill their own conscience - this technician obviously still has a conscience - do you?

Respectfully,  Stephen L. Tvedten


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